Privacy Policy

TERRAWORKS Co., Ltd. ('www.terraworks.co.kr', hereinafter 'TERRAWORKS Co., Ltd.') establishes and publishes this Privacy Policy pursuant to Article 30 of the Personal Information Protection Act to protect personal information and promptly handle related complaints.

This Privacy Policy takes effect on November 28, 2022.

Article 1. Purposes of processing personal information

TERRAWORKS Co., Ltd. ('www.terraworks.co.kr', hereinafter 'TERRAWORKS Co., Ltd.') processes personal information for the following purposes only. If a purpose changes, we will take necessary measures, such as obtaining separate consent, under Article 18 of the Personal Information Protection Act.

  • 1. Website membership registration and management

    Personal information is processed for identification and authentication for membership services, prevention of misuse, notices and notifications, and complaint handling.

  • 2. Marketing and advertising

    Personal information is processed to develop new services/products, provide customized services, provide services and advertising based on demographic characteristics, assess service effectiveness, identify access frequency and compile service usage statistics.

Article 2. Processing and retention periods

① TERRAWORKS Co., Ltd. processes and retains personal information within the period prescribed by law or agreed to by the data subject when the information was collected.

② The processing and retention periods are as follows.

1.Website membership registration and management

Website membership registration and management: personal information is retained and used for the stated purposes from the date of consent for5 years.

  • Retention basis: prevention of service confusion
  • Related law: records of contracts or withdrawal of offers — 5 years
  • Exceptions:
Article 3. Categories of personal information processed

① TERRAWORKS Co., Ltd. processes the following categories of personal information.

1.Website membership registration and management

  • Required: email, mobile phone number, name, company phone number, company name, service usage records, access logs and IP address information
  • Optional:
Article 4. Destruction procedures and methods

① TERRAWORKS Co., Ltd. destroys personal information without delay when it is no longer necessary, including upon expiry of the retention period or fulfillment of the processing purpose.
② If another law requires continued retention after the agreed retention period expires or the processing purpose is fulfilled, the information is transferred to a separate database or stored separately.

  • 1. Legal basis:
  • 2. Information retained: account information and transaction dates

③ The destruction procedure and method are as follows.

  • 1. Destruction procedure
    TERRAWORKS Co., Ltd. identifies personal information due for destruction and obtains approval from TERRAWORKS Co., Ltd. its Privacy Officer before destroying it.
Article 5. Rights and duties of data subjects and legal representatives

① Data subjects may request access, correction, deletion or suspension of processing of their personal information from TERRAWORKS Co., Ltd. at any time.

② Requests under paragraph 1 may be made in writing, by email or fax under Article 41(1) of the Enforcement Decree of the Personal Information Protection Act. TERRAWORKS Co., Ltd. will act without delay.

③ These rights may be exercised through a legal representative or authorized agent. A power of attorney using Form 11 attached to the Notice on Methods of Processing Personal Information (No. 2020-7) must be submitted.

④ Access and suspension requests may be restricted under Articles 35(4) and 37(2) of the Personal Information Protection Act.

⑤ Deletion cannot be requested where another law expressly requires collection of the information.

⑥ TERRAWORKS Co., Ltd. verifies that a person requesting access, correction, deletion or suspension is the data subject or a duly authorized representative.

Article 6. Security measures

TERRAWORKS Co., Ltd. takes the following measures to safeguard personal information.

1. Restricting unauthorized physical access

  • Personal information is kept in a separate physical storage location, with established access-control procedures.
Article 7. Automatic collection devices and refusal

TERRAWORKS Co., Ltd. does not use cookies to store and retrieve data subjects’ usage information.

Article 8. Privacy Officer

① TERRAWORKS Co., Ltd. appoints the following Privacy Officer to oversee personal information processing and handle privacy complaints and remedies.

  • Privacy Officer

    Name: Sung Yong Ha

    Position: CEO

    Title: CEO

    Contact:

※ You will be connected to the department responsible for privacy.
  • Privacy department

    Department:

    Contact person:

    Contact:

② Data subjects may contact the Privacy Officer and responsible department about privacy inquiries, complaints or remedies arising from use of TERRAWORKS Co., Ltd. services or business. We will respond and address the matter without delay.

Article 9. Department handling access requests

Data subjects may request access to personal information under Article 35 of the Personal Information Protection Act through the department below.

TERRAWORKS Co., Ltd. will endeavor to handle access requests promptly.

  • Department receiving and processing access requests

    Department:

    Contact person:

    Contact:

Article 10. Remedies for infringements of rights

Data subjects may request dispute resolution or consultation from the Personal Information Dispute Mediation Committee or the Korea Internet & Security Agency’s Privacy Infringement Report Center. For other privacy reports or consultations, contact the following organizations.

  • 1. Personal Information Dispute Mediation Committee: 1833-6972 (within Korea, no area code) · www.kopico.go.kr

    2. Privacy Infringement Report Center: 118 (within Korea, no area code) · privacy.kisa.or.kr

    3. Supreme Prosecutors’ Office: 1301 (within Korea, no area code) · www.spo.go.kr

    4. Korean National Police Agency: 182 (within Korea, no area code) · ecrm.cyber.go.kr

A person whose rights or interests are infringed by an administrative disposition or omission by the head of a public institution regarding requests under Articles 35 (access), 36 (correction/deletion) or 37 (suspension of processing) of the Personal Information Protection Act may file an administrative appeal under the Administrative Appeals Act.

※ For details on administrative appeals, visit the Central Administrative Appeals Commission at www.simpan.go.kr.

Article 11. Changes to this Privacy Policy